Why is the Pardon/Record Suspension taking longer than expected? I paid for Priority service.
The back of your invoice/authorization agreement provides an approximate timeline for general files. Every file is different. Some files are more complex because, for example, there are numerous convictions that we need information about. It also depends on how many times you have moved in the past 5 years. Your file is also affected by […]
I just paid my fine. Does that affect my eligibility?
Your eligibility may be affected. We will have to obtain court documents to confirm your eligibility.
Why does not paying fines affect my eligibility?
The fine is a part of the sentence. The sentence must be completed to become eligible for the Pardon/Record Suspension. Please note that outstanding traffic, civil or family court fines will affect your eligibility.
What is my eligibility?
Once we have received your RCMP report and have gathered all the necessary court documents we will be able to confirm your eligibility for a Pardon/Record Suspension. For more information pertaining to your specific eligibility, please click here.
Why so long? Can I speed up the process?
It takes time for the RCMP, courts, local police, PBC and other government agencies to process the necessary documents for your application. If we find that these agencies are taking longer than expected, we have a complex tracking system to follow up with requested documents.
How long does the process take?
Depending on how quickly we receive requested documents from the RCMP, courts, local police and the Parole Board of Canada (PBC), the process to prepare your file takes approx. 10-24 months. Please remember that your file can only be submitted to the PBC once you have reached your statutory eligibility date.
