I never received the documents you sent me.
If you did not receive documents that we sent you, please click here and let us know what documents you are missing.
Home » Pardons Canada Blog
If you did not receive documents that we sent you, please click here and let us know what documents you are missing.
When completing the Measurable Benefit Questionnaire, you must answer every question (Question #4 only relates to sexual offence convictions – so if you do not have a conviction of a sexual nature you do not need to answer question #4). This is the only ‘voice’ your application will get. It is vital that you show in your words that you have
According to the requirements set in place by the Parole Board of Canada and the Department of Homeland Security certain documents required are time sensitive. Please be aware that we track these documents in order to avoid any delays with your file. You are also responsible for submitting any requested documents in a timely and efficient manner in order for
We have an advanced tracking system. Therefore if we have not received your documents we will contact you.
The back of your invoice/authorization agreement provides an approximate timeline for general files. Every file is different. Some files are more complex because, for example, there are numerous convictions that we need information about. It also depends on how many times you have moved in the past 5 years. Your file is also affected by how quickly you get your
Your eligibility may be affected. We will have to obtain court documents to confirm your eligibility.
The fine is a part of the sentence. The sentence must be completed to become eligible for the Pardon/Record Suspension. Please note that outstanding traffic, civil or family court fines will affect your eligibility.
Once we have received your RCMP report and have gathered all the necessary court documents we will be able to confirm your eligibility for a Pardon/Record Suspension. For more information pertaining to your specific eligibility, please click here.
It takes time for the RCMP, courts, local police, PBC and other government agencies to process the necessary documents for your application. If we find that these agencies are taking longer than expected, we have a complex tracking system to follow up with requested documents.
Depending on how quickly we receive requested documents from the RCMP, courts, local police and the Parole Board of Canada (PBC), the process to prepare your file takes approx. 10-24 months. Please remember that your file can only be submitted to the PBC once you have reached your statutory eligibility date.
No part of this website may be reproduced in any form, by any means, without written permission from Pardons Canada
Copyright 2025 Pardons Canada All rights reserved.